A new, easy, convenient way for residents of multi-unit properties to receive Amazon deliveries.
Amazon has appointed Brave Security as their trusted partner and professional installer for Amazon Key at eligible properties—offering installation and maintenance at $0.
How it works
Deliveries made easy
Residents can safely receive Amazon deliveries at any time of day, whether they're home or away. No more buzzing in drivers or after-hours access issues.
Designed for convenience
When a driver has an Amazon delivery for your address, Amazon Key verifies them and then provides access so they can place the package safely inside.
Smart & secure
Amazon Key verifies drivers via multi-factor authentication, helps reduce delayed and missing packages, and eliminates the need to share key fobs and access codes.
Everyone benefits from Amazon Key
Residents
• Less planning your days around deliveries
• Helps reduce delayed, missing, and stolen packages
• No need to share key fobs or access codes with drivers
• No more buzzing in drivers
• Receive packages safely anytime
Building owners & managers
• May decrease deliveries left outside the building
• Helps reduce delivery-related issues and resident complaints
• Can increase staff efficiency
• Helps reduce time spent managing deliveries
• No-cost service, device, installation, and maintenance
Compatibility
Amazon Key technology is compatible with many secure access systems.
Frequently Asked Questions
1. How do I get Amazon Key technology for my building?
Submit a request here to receive information about Amazon Key and schedule your installation with Brave Security.
2. Is my property eligible for Amazon Key technology?
Many properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us at 1300 084 338 or email us at info@bravesecurity.com.au to confirm your building’s eligibility.
3. Do delivery drivers need to use an access code to get access to the building?
No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes.
4. Can delivery drivers re-enter the building once they complete their delivery?
Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired.
5. Will Amazon Key change the existing access experience for my residents?
No, it does not disrupt the way residents access properties.
6. What kinds of systems work with Amazon Key technology?
Amazon Key technology works with many intercoms, buzzers, keypads, and other building access systems.
7. How can I verify the legitimacy of an Amazon Key representative?
Call +61 1800 975 024 to verify a representative is affiliated with Amazon.
8. Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system?
Email service@bravesecurity.com.au or call +61 1300 084 338 to speak to a Brave Security customer service representative.